Frequently asked questions.

Yes. We work by email, shared documents and online meetings with an interpreter.

Yes. Emails, proposals and progress reports are all in English.

We don't take phone calls in English, so please send your first inquiry through the contact form or by email. Once we're working together, we hold online meetings on Zoom or a similar tool — with an interpreter, so nothing gets lost.

Yes. Once the project starts, we meet on Zoom or a similar tool with an interpreter, so both sides can talk freely. We always follow up in writing with what was decided.

Japan Standard Time (JST, UTC+9). We reply on weekdays between 9:30 and 18:00.

No. Everything can be done online. If you do come, let's meet at our Osaka studio or our beer bar.

A new website usually takes from three months. A Japanese version of an existing site takes one to three months, depending on scope.

Your current site's URL, any material about the company and its services, and a rough timeline and budget. We'll ask for anything else.

Yes. If you need one, we can sign it before you share any details.

Yes — updates, SEO, ads and ongoing improvements, with the same team.

Websites usually start from ¥500,000 to ¥700,000, depending on the type of site. Localization and SEO depend on scope — we'll send a quote by email once we understand your project.

We quote and invoice in Japanese yen. If you'd like, we'll add a USD estimate to the quote — the final amount depends on the exchange rate.

Payment terms and method are set out in the proposal before you sign anything.

Yes. The consultation and quote by email are free, and there's no obligation to go ahead.

The number of pages, how much copy we write, photo and video, how much of the site you can edit, and how many languages it supports. We can adjust the scope to fit your budget.

Yes. We work by email and online meetings with an interpreter, and you review designs on a shared test site. Your server and domain can be anywhere.

Yes. We look at your current traffic and inquiries, decide what to keep and what to change, and plan redirects so you don't lose search rankings.

WordPress by default. We set how much your team can edit based on who updates the site and how often.

Yes — in English and Japanese, based on our interviews with your team.

Yes: updates, security, monitoring and analytics reports, sized to your company.

Translation changes the words. Localization reshapes the page around what Japanese buyers use to decide: company credentials, detailed specs, how easy it is to ask a question.

Translation is part of it, but we also add what Japanese buyers look for, reorder pages and change how people contact you. Your English and Japanese sites don't have to share a structure.

In most cases we recommend a /ja/ subfolder on your current domain — it inherits your search authority and keeps things in one place. If you have a Japanese entity or a separate brand, a .jp domain can make sense. Either way, we set up hreflang.

We plan that with you before launch — for example, forms that deliver answers you can read in English, and FAQs that answer common questions before they're asked.

WordPress, yes. For Shopify, Webflow, HubSpot and others, we'll check the setup and propose an approach.

It depends on scope. Rewriting the copy of an existing site can take a few weeks; building a Japanese site usually takes one to three months.

It's fine for drafts, but we don't recommend publishing it as is. Japanese readers notice unnatural Japanese quickly, and it affects how much they trust the company.

Yahoo! JAPAN's organic results are powered by Google's search technology, so we plan SEO for both together. Ads are a separate system, so we run Google Ads and Yahoo! JAPAN Ads as two campaigns.

Plan on three to six months. If you need inquiries sooner, we recommend starting with search ads and building SEO in parallel.

No. If people don't search for what you sell yet, ads and PR will work faster. We'll tell you plainly if that's the case.

Making sure answers from ChatGPT, Google's AI Overviews and similar tools use your information correctly. There are no shortcuts: lay out your services, audience, pricing, area, cases and FAQs clearly, and keep them consistent everywhere they appear.

Yes. Every month you get a report in English: what we did, what moved, and what we'll do next.

Yes. We've worked with consumer brands and shops as well as manufacturers, trading companies and service firms. The channels and the message change; the process doesn't.

Yes. Many people in Japan still use Yahoo! JAPAN, so we usually run both and compare them with the same reports.

Mainly Instagram, X and LINE — LINE is where many Japanese customers expect to get in touch with a business. We choose based on who you're trying to reach.

We write and send press releases to Japanese media. Whether they cover it is up to them, so we can't promise coverage, but we'll shape the story so it's worth their time.

No. We can start with research and a Japanese website, and plan who answers inquiries before launch.